At Strides ABA (“we,” “our,” or “us”), your privacy matters. We are committed to safeguarding your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our services. Please review this policy carefully to understand our practices.

1. Information We Collect

We collect personal information to provide you with the best possible experience and improve our services.

How we collect data:

• When you sign up with us
• By filling out forms on our website

Types of information we collect include:

• Personally Identifiable Information (PII): Name, phone number, email address, and mailing address
• Account Management Data: Service preferences, booking history, and payment details
• Service-Specific Information: Pick-up and delivery locations, and any notes required to fulfill service requests

How we use your information:

• Delivering our services efficiently
• Managing your account and service preferences
• Communicating with you about appointments, updates, and inquiries

2. Mobile Communication & SMS Terms

If you have consented to receive text messages from Strides ABA, you may receive messages related to the following:

• Parent Conversations
• Inquiry Responses
• Service Status Updates
• Appointments

Standard Messaging Disclosures:

• Message frequency may vary depending on your interactions with us
• Standard message and data rates may apply based on your carrier plan
• You can opt out at any time by replying “STOP” or by contacting us directly
• For assistance, reply “HELP” or visit https://www.stridesaba.com/
• Learn more by reviewing our Privacy Policy

We value your privacy in mobile communications. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

3. Cookies and Tracking Technologies

To improve your experience, our website may use cookies or similar technologies. These help us:

• Understand visitor preferences
• Enhance website performance
• Analyze usage trends

You can adjust your browser settings to manage or disable cookies, although doing so may impact some features.

4. Opting Out of Marketing and Promotional Communications

You can unsubscribe at any time by replying “STOP” or “UNSUBSCRIBE” to SMS messages, or by contacting us through our website.

Please note that we may still send non-marketing messages, such as:

• Service-related notifications
• Appointment confirmations
• Responses to your inquiries

5. Information Sharing & Disclosure

We do not sell your personal data, including your SMS consent, to any third parties for marketing purposes.

We may share your information only when necessary:

• With Service Providers: Trusted third parties who help operate our systems or deliver services, under strict confidentiality agreements and in compliance with applicable regulations
• As Required by Law: If required by legal process or to protect client safety, rights, or company property
• Business Transitions: In the case of a merger, acquisition, or sale, your information may be transferred with continued privacy protections

6. Data Security

We take data security seriously and implement measures such as:

• Encryption of sensitive data
• Regular security assessments and updates
• Restricting access to authorized personnel only

While we strive to protect your information, no method of transmission or storage is completely secure.

7. Your Rights

You have the right to:

• Access or update your personal information
• Request deletion of your data (subject to legal or operational requirements)
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or need assistance, please contact us:

Email: info@stridesaba.com
Phone: 732-353-1414